WHAT IS SERVICE?

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What is Service?
     How many times do we hear that a technician came in "diagnosed" the problem  and either "fixed" the problem or ordered a part, put it in and walked away, leaving a customer without a working machine, a bill for a service call that didn't help, and when the customer calls the company back, they are busy or better yet....they don't answer!  ALL THE TIME.  We are a different type of service/product company.  It's all about you.  That's our mission. 


     Has it happened to you?  If it hasn't you're lucky.  We follow many other technicians, some that work out of their car and can work real cheap - but are you really saving if it takes so many service calls to make the machine work right?  ​
     Rossi Machinery Services was created JUST for this reason.  Mike Rossi was a service technician for a local machine tool re-builder, but they also performed field services.  Mike's reputation for honesty, hard work and providing real solutions within a budget, gave him the idea for Rossi Machinery Services! Starting part-time,Mike got so busy he had to either quite his day job or not create our company.  Well, you know what happened.
      We ensure the safety of your people, our people and your machine. We have the right equipment, knowledge and expertise to help.  If not, you'll be the first to hear it - From Us.  

           Today, after 25+ years of serving #manufacturing of every type we still have our "Customer First" model.  We won't work on your machine endlessly if it is clear that you need #factory#services or if as Mike likes to say, "He doesn't get a good feeling about the repair".    You don't need a #repair company to run a bill up with no solutions.  Our reputation for great service, expert work, and honest evaluations proceeds us.  We serve Ohio with services that cover a lot of ground.  And did you know that we distribute products, machine tools, and accessories too?  Find out more at :
www.rmscnc.com.   or call Mike directly:  419-281-4488 ext. 102

​We'd love to be your partner in YOUR success.  

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